The Guestworks Communications Server is the Heart of your Hospitality operation. As a component part of Avaya Call Manager, it provides seamless and fully automated Communications tying together Voice Mail, Property Management System, Call Accounting and Voice Mail. Remote Maintenance insures Quality of Service and five nine's reliability (99.999%).


We recognize the unique nature of the hospitality industry, and we work closely with industry experts to help ensure that your communications needs are met with the right solution. GuestWorks® communications system is an integrated, turnkey solution designed to free franchises and independent hotels like yours from buying communications equipment piecemeal and then having to spend valuable resources to keep the system running. This system is competitively priced and includes many standard features that are considered "extras" on competitive systems.


Whereas some of our competitors' solutions can consist of a telephone system surrounded by a variety of third-party, non-integrated adjuncts, the GuestWorks communications system integrates key hospitality features—such as Enhanced Attendant Backup, Automated Attendant, Announcement Services, Answer Detection, Crisis Alerting, Call Center, Enhanced Property Management System Integration (i.e., single link for switch, call accounting, and messaging)—within the architecture of the solution. Integration of critical components into a complete hospitality solution can help enable you to differentiate your hotel by providing value-added services for your guests.